This page describes the text messaging (SMS/MMS) program operated by Jake's Custom Carts ("we," "us"), a custom golf-cart dealership located at 5618 56th Commerce Park Blvd, Tampa, FL 33610. It explains what messages we send, how you give us permission to text you, and how to stop at any time.
1. Program Description
Jake's Custom Carts uses conversational text messaging so a real member of our sales and delivery team can communicate with you about business you have started with us. Messages may include:
- Responses to a quote request you submitted on our website or in person
- Answers to questions about pricing, availability, colors, and accessories
- Financing application status and next steps
- Order confirmations, build progress, and delivery scheduling
- Service and warranty follow-ups
- Occasional promotions or inventory alerts — only if you have specifically asked to receive them
2. How You Opt In (Your Electronic Signature)
You give us express written consent to send you text messages when you do any of the following:
- Submit a form on our website — for example a quote request, a "Get a Quote," "Text Me," or contact form — that includes your mobile phone number. By entering your mobile number and pressing the submit button, you are providing your electronic signature expressly authorizing Jake's Custom Carts to contact you at that number by text message (including messages sent with automated technology) about your request. This authorization is your electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable Florida law.
- Give your mobile number to our team in person at our Tampa showroom or over the phone and ask us to text you.
- Text us first at (813) 694-9188. Starting a conversation by text is your consent for us to reply by text.
Consent applies to the specific mobile number you provide. If you give us a number that is not yours, or you change numbers, please let us know so we can update our records.
3. Message Frequency, Rates, and Carriers
Message frequency varies based on your conversation with our team — most customers receive a handful of messages while a quote, financing, or delivery is in progress. Message and data rates may apply depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages. Text messaging is supported on major U.S. carriers, including AT&T, T-Mobile, Verizon, and their affiliated networks.
4. How to Opt Out
You can stop receiving text messages from us at any time. Reply STOP to any message we send you and you will be unsubscribed; you may receive a single confirmation text acknowledging your request, after which no further messages will be sent to that number unless you opt in again. You can also ask us to stop by calling (813) 694-9188 or emailing sales@jakescustomcarts.com.
5. Help and Support
Reply HELP to any message for assistance, or contact us directly:
Jake's Custom Carts
5618 56th Commerce Park Blvd
Tampa, FL 33610
Phone: (813) 694-9188
Email: sales@jakescustomcarts.com
6. Consent Is Not a Condition of Purchase
Agreeing to receive text messages is not required to request a quote, apply for financing, or buy a cart from Jake's Custom Carts. If you prefer, we are happy to communicate with you by phone or email instead.
7. Your Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We use your mobile number only to communicate with you as described on this page and to comply with our legal obligations. Service providers that help us send messages act only on our instructions. Please read our Privacy Policy for a full description of how we collect, use, and protect your information.
8. Eligibility
You must be at least 18 years old and the authorized user of the mobile number you provide to participate in this messaging program.
9. Sample Messages
- "Hi Jane, it's Mike at Jake's Custom Carts. Thanks for the quote request on the Kandi 4PRO Forward in Matte Black — your estimate is ready. Want me to text it over? Reply STOP to opt out."
- "Jake's Custom Carts: your cart is finished and ready for delivery. Does Thursday between 10am–1pm work? Reply STOP to opt out, HELP for help."
10. Changes to This Program
We may update this disclosure from time to time. The "Updated" date at the top of this page reflects the most recent change. Material changes to how we obtain consent will apply only to numbers that opt in after the change is posted.
11. Related Policies
This messaging program is also governed by Section 19 ("SMS / Text Messaging Terms") of our Terms of Service and Section 3 ("SMS / Text Messaging") of our Privacy Policy, both of which are incorporated here by reference.